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WAYCOSE Merger

Update 10/03/2023

WAYCOSE Merger Update

We're excited to announce the successful completion of the merger with WAYCOSE! A warm welcome to all WAYCOSE members joining the Metro Community FCU family. Here are some important updates:

Debit Cards: Members who previously had a debit card with WAYCOSE should have received a new card by now. If you haven't, please contact Metro Community immediately.

Checking Account Holders: Those with checking accounts should have received one complimentary box of checks to kickstart this new chapter. If you require additional checks, don't hesitate to reach out.

Online Assistance: Need assistance with our online platform? We're here to help! Call us for guidance on downloading the app and logging into our website.

We deeply appreciate your patience during this transition and are committed to assisting you in achieving your financial objectives. Thank you for trusting in us.

 

Update 8/22/2023

As we approach our merger date of October 1st, 2023, we want to keep you informed about the ongoing process.

We're currently in the process of creating accounts on our systems, and we have an important update regarding the delivery of your new debit card. In the next couple of weeks, if you are a holder of a debit card with WAYCOSE, you will be receiving a new Metro Community Debit card. It's important to note that these new debit cards will be delivered in unmarked envelopes. Therefore, we kindly advise you to carefully open all your incoming mail during this period, as your new card could be included within an unassuming envelope.

Once you receive your new debit card, please proceed with its activation and the selection of your personal PIN. It's crucial to remember that this newly received card will only become operational starting October 1st, 2023. Until this date, please continue to utilize your existing WAYCOSE debit card for any financial transactions.

Should you have any questions or require further assistance, please don't hesitate to get in touch with WAYCOSE directly. Alternatively, you can also contact Metro's customer service for any inquiries you may have. We greatly appreciate your understanding and cooperation throughout this transitional phase.

Update 07/2023 

We are thrilled to update you on the progress of the merger between Metro Community Federal Credit Union (Metro Community FCU) and WAYCOSE. This merger represents a significant step towards providing you with enhanced services and a stronger financial institution.

We are pleased to inform you that the merger of books and accounts is currently underway and is expected to be completed by October 1. Our dedicated team is working diligently to merge all the necessary data, including member accounts, loans, transaction histories, and other pertinent information. We understand the importance of accuracy and aim to ensure a seamless transition for all members.

During this integration period, we may experience minor disruptions and adjustments to our systems. However, our primary focus is to minimize any impact on your banking experience. We are committed to providing uninterrupted service and ensuring that you continue to receive the high-quality assistance and support you expect from Metro Community FCU.

As we move forward with this merger, we want to emphasize that our commitment to your financial well-being remains steadfast. By combining our resources and expertise, we will be able to offer you an expanded range of products and services, improved technology platforms, and an even stronger financial institution to meet your needs.

We understand that you may have questions or concerns about this merger, and we encourage you to reach out to us. Our dedicated team is available to provide you with any clarification or assistance you may require. Your satisfaction is our top priority, and we are here to address any issues that may arise during this transition.

Thank you for your continued trust and loyalty as a member of Metro Community FCU. We are excited about the opportunities this merger brings, and we look forward to serving you with even greater dedication and value.

Sincerely,

Robert Whitley
CEO
Metro Community FCU


We are thrilled to announce that Metro Community Federal Credit Union and WAYCOSE has agreed to a merger, expanding our reach and services to benefit our valued members even further. We would like to extend a warm welcome to all the WAYCOSE members who are now part of the Metro Community FCU family.

At Metro Community FCU, we are dedicated to providing exceptional financial products and services to our members, and this merger allows us to enhance our offerings while continuing to prioritize your financial well-being. As a member, you can look forward to an array of benefits and resources designed to meet your financial goals and help you thrive.

Here are some key highlights of what you can expect as a Metro Community FCU member:

  • Expanded Branch Network: You now have access to a broader network of branches conveniently located throughout the area. Experience the same exceptional service you enjoyed at WAYCOSE, now with extended reach and availability.
  • Enhanced Products and Services: We are excited to offer you an expanded range of products and services, including competitive savings and checking accounts, low-rate loans, credit cards, investment options, insurance solutions, and more. Whatever your financial needs may be, we have you covered.
  • Convenient Technology: Our digital platforms and mobile banking services have been developed with your convenience in mind. Enjoy seamless online banking, person-to-person transfers, bill payment options, and easy access to your accounts anytime, anywhere.
  • Financial Education and Resources: Metro Community FCU is committed to empowering our members with financial knowledge and guidance. Take advantage of our educational resources, budgeting tools, debt management assistance, and personalized financial advice to help you make informed decisions.
  • Community Involvement: We believe in the power of community and are actively involved in initiatives that make a positive impact. Join us in supporting local causes, volunteering, and participating in community events.

We want to assure you that the transition from WAYCOSE to Metro Community FCU will be seamless. Your accounts, loans, and membership information will automatically transfer to Metro Community FCU. Rest assured that your financial well-being remains our top priority, and we are committed to providing you with exceptional service and support.

We will keep updates coming to this page when we have more information. 

If you have any questions or need assistance, our dedicated team is here to help. 

Once again, welcome to Metro Community FCU! We are excited to have you as part of our family and look forward to serving you with the utmost dedication and care.

Sincerely,

Robert Whitley 
CEO
Metro Community FCU